Privacy Policy

Effective Date: June 2026

Introduction

Localicious Caribbean Ice Cream (“Localicious,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing products, contacting us, or otherwise interacting with our business.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Information You Provide Directly

Name
Shipping and billing address
Email address
Telephone number
Order details
Customer service communications
Information submitted through contact forms

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Website usage information
Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Communicate regarding orders and deliveries
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails and special offers if you choose to receive them

Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our site.

You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

Payment Information

Payments made through our website are processed by secure third-party payment providers.

Localicious Caribbean Ice Cream does not store complete credit card information on our servers.

Please review the privacy policies of any payment providers used during checkout.

Sharing of Information

We do not sell or rent your personal information.

We may share information only with trusted service providers that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email communication services
Professional advisors when required

These parties may only use your information to perform services on our behalf.

Shipping Providers

To fulfill and deliver your orders, we may provide necessary shipping information to carriers including UPS, FedEx, USPS, or other delivery partners.

Only the information required to complete delivery is shared.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we learn that information has been collected from a child under 13 without parental consent, we will promptly delete it.

Email Communications

If you subscribe to our marketing communications, you may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Changes to this Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Localicious Caribbean Ice Cream

Email: LocaliciousIceCream@gmail.com

Phone: (919) 943-5134

Store Location:

3600 N Duke Street #16
Durham, NC 27704